Orders
What materials are used in Kasido bags?
Our bags are thoughtfully handcrafted using high-quality vegan faux leather and adorned with intricate beadwork, sequins, embroidery, and vibrant threads. Each piece reflects a fusion of craftsmanship and contemporary design, making every bag uniquely stylish and cruelty-free.
Can I customize a bag?
Yes, we do offer customization services. However, customization is available for bulk orders of 5 pieces or more. Please contact us for more details or to get started with your custom order.
Do you accept corporate or event (wedding) orders?
Yes, we do! At Kasido, we gladly take bulk orders for corporate gifting, wedding events, and other special occasions. Whether you're looking for customized bags or curated collections, our team is here to help you create the perfect order for your event.
How do I care for my Kasido bag?
To preserve the quality and longevity of your bag, we provide a complimentary cloth bag for safe storage. We recommend gently cleaning your bag with a soft, dry cloth and keeping it in a cool, dry place when not in use.
Do you offer international shipping?
Yes, we offer free shipping across India. For international orders, shipping charges will apply based on the destination and order value
How can I track my order?
Once your order is shipped, you will receive an email with tracking details. You can use this information to track your order on our courier partner's website.
What should I do if I receive a damaged or defective item?
If your order arrives damaged or defective, please contact our customer support within 48 hours of delivery. Be sure to include your order details along with clear photographs of the item taken from all angles. Kindly note that requests submitted after 48 hours may not be accepted.